Welcome to Car Hire Waltham Abbey. These Terms of Service govern your use of our website and vehicle rental services. By accessing our services, you agree to these terms.
Rental Terms
All vehicle rentals are governed by a comprehensive Rental Agreement provided upon booking confirmation or at the time of vehicle collection. This document outlines the specific terms, conditions, insurance coverage, applicable charges, and your obligations related to the rental. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Requirements for Vehicle Rental
- To hire a vehicle from Car Hire in Waltham Abbey, you must be at least 21 years old, although age restrictions can differ by vehicle type, with potential extra charges for drivers under 25. A valid full driving licence for the relevant vehicle category is required, along with identification and proof of your current address. Valid payment information and a security deposit must also be provided. Additional requirements may be noted in the Rental Agreement.
Booking and Payment Details
- Reservations can be arranged via our website, by telephone, or directly at our Waltham Abbey branch. A deposit may be necessary to confirm your booking. The remaining payment and a security deposit are usually collected at the time of vehicle pickup. All pricing is in British Pounds (£) and includes VAT where relevant. We accept major credit and debit cards, with secure processing through trusted payment providers.
Vehicle Pickup and Drop-off
- At the time of collection, it is important to conduct a thorough inspection of the vehicle and notify us of any pre-existing damage right away. A vehicle condition report will be completed and must be signed by both parties. When returning the vehicle, it should be in the same condition as when it was collected, taking into account normal wear and tear. Any new damage will be evaluated and charged accordingly. Ensure the vehicle is returned with the same level of fuel as received; refueling charges will apply for any discrepancies. Late returns may result in additional fees, so please inform us in advance if you expect to be late. You will be held responsible for any parking fines, traffic violations, or charges that occur during your rental, along with a relevant administration fee.
Insurance and Liability Terms
- All rentals include fundamental third-party insurance. You can find full coverage information and excess amounts detailed in the Rental Agreement. Options for additional insurance are available to limit your financial liability. It is advisable to review these options thoroughly. You are liable for damage or loss up to the insurance excess unless covered by extra insurance. Any damage resulting from negligence, misuse, or violation of these Terms remains your responsibility, regardless of insurance coverage.
Cancellation and Modifications
Cancellation and amendment policies differ based on the type of booking and the notice period provided. For precise details, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or failure to appear may incur additional charges.
Prohibited Activities
Prohibited Vehicle Uses
- Use of the vehicle for any illegal activities is prohibited. This includes racing, off-roading, or engaging in any dangerous driving behaviors. Transporting hazardous materials or substances is not allowed. Sub-letting the vehicle or permitting unauthorized drivers is strictly forbidden. Driving under the influence of alcohol or drugs is unacceptable. Additionally, the vehicle should not be used for purposes it was not designed for, nor should passenger or weight limits be exceeded. Driving outside the designated geographical boundaries without prior approval is not permitted.
Breach of these terms may lead to rental cancellation and extra fees.
8. Liability Limitations
To the fullest extent allowed by English and Welsh law, Car Hire Waltham Abbey is not responsible for indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our total liability for any claims will not exceed the amount you paid for the rental in the past year. This limitation does not apply to liability for death or personal injury due to negligence or fraud.
9. Local Legal Framework
These Terms are governed by the laws of England and Wales. Any disputes will fall under the jurisdiction of the English and Welsh courts.
Terms Updates
We reserve the right to update these Terms at any time. Changes take effect immediately upon being posted on our website. Continued use of our services indicates acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Waltham Abbey Car Hire Services
Riverside Way, Waltham Abbey EN9 1AS, United Kingdom
Contact Number::
443332100115